Customer Services

We have been providing an exemplary outsourced engineering and training service to a number of SpliceCom and Mitel resellers since 2008.

Between them, our team probably have more Splicecom engineering experience than anyone else. Our dedicated team were amongst the first to begin installing SpliceCom phone systems when they launched in 2004. Our in-house engineers have also been installing and supporting Mitel phone systems since 2007.

  • Proven service for resellers for over 10 years
  • Industry expertise going back to the 90s
  • A sister business to refer to for references and sales training
  • Marketing support to help you promote your services, generate leads and secure new business
  • Excellent margins which reward your success and commitment
  • Industry unique end client portal – Keep21
  • Great launch incentives

Our team’s operational excellence has helped its sister (reseller) company, M12 Solutions, to win significant industry awards, achieve a track record of 90%+ client retention and to serve their SpliceCom and Mitel users across the UK and internationally and are now in a position to offer your business the same opportunity.

We are now looking for more resellers who are interested in complementing their main business with a complete telecoms service that will genuinely help your business to grow. We are looking for ambitious, growing IT, Comms, Mobile and associated businesses who already have a client base, have proven ability to win technical business to business space and the resources to properly on-board your business to become a Comm21 reseller. We think our offering is unique and we will treat our new resellers as exclusive partners who will enjoy many meaningful benefits.

“Comm21 always deliver outstanding support and we would recommend them to any business looking to expand their portfolio.”